This comparison covers the US Eucerin Original Healing Rich Cream and Aquaphor Healing Ointment, not every product under either brand. Eucerin Original Healing also comes as a lotion. Both names contain 'healing', but the cream and ointment formats still have to do the actual work.124

What is the difference?

FeatureEucerin Original Healing Rich CreamAquaphor Healing Ointment
FormatThick, rich body creamProtective ointment
Formula detailsWater, petrolatum and mineral oil are listed41% petrolatum, plus mineral oil, ceresin, lanolin alcohol, panthenol, glycerin and bisabolol
FragranceFragrance free and dye freeFragrance free and preservative free
Main usesDaily care for extremely dry body skin, including hands and feetChapped lips, dry or cracked skin, and temporary protection of minor cuts, scrapes and burns
DirectionsSmooth onto skin dailyApply as needed
Jar compared16 oz14 oz
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Eucerin contains petrolatum too, so petrolatum alone is not the dividing line. Aquaphor specifies a 41% strength; Eucerin does not state a petrolatum percentage. Check your packaging for the current ingredients, particularly if you need to avoid a specific ingredient.13

Which one fits your routine?

Pick Eucerin for a daily body cream that binds water to skin and helps prevent moisture loss. Pick Aquaphor when you want an ointment for specific dry areas or lips, or protection from drying wind and cold. As general texture guidance, creams suit daytime use, while greasy, thick ointments suit very dry, thickened skin and nighttime use. Eucerin's Original Healing Cream is itself rich and thick, not a lightweight lotion.125

The 16 oz Eucerin jar and 14 oz Aquaphor jar both offer substantial quantities, so neither is auditioning for the role of tiny luxury serum.12

How should you apply them?

  1. 1After washing or showering, pat skin dry and apply your moisturiser promptly.
  2. 2For either jar, use a clean spoon or spatula to remove the product.
  3. 3Smooth gently in the direction of hair growth rather than rubbing hard.
  4. 4Use Eucerin daily and Aquaphor as needed. General dry skin care can require repeat applications throughout the day.
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You can use a cream during the day and an ointment at night. If you use a steroid cream or another skin treatment, leave 20 to 30 minutes between that treatment and your moisturiser, and ask your doctor which to apply first.5

What about eczema or sensitive skin?

Eucerin Original Healing Cream is intended for extremely dry, sensitive skin and dryness associated with eczema. For eczema, apply a gentle, fragrance free moisturiser immediately after bathing and as often as your dermatologist advises. Do not use ointments on weeping eczema. Aquaphor contains lanolin alcohol, an ingredient to check if you have a known allergy to it.1357

How long should improvement take?

Effective home care for ordinary dry skin tends to show improvement within two weeks. That is general dry skin guidance, not a measured result for either product. Eucerin describes 24 hours of moisture; that is a moisturising duration, not a deadline for healing cracks. Persistent or worsening dryness needs assessment rather than endless product switching.16

When should you stop or get help?

Ask a clinician or pharmacist about persistent burning, stinging, inflamed hair follicles or facial rashes after moisturising. Aquaphor's label says to stop and ask a doctor if the condition worsens, symptoms last more than seven days, or symptoms return within a few days. Keep Aquaphor out of your eyes, and do not use it on deep wounds, puncture wounds, animal bites or serious burns. Keep clothing and bedding carrying either moisturiser away from flames and cigarettes.35

Where this answer comes from

  1. 1Original Healing Rich Cream 16 oz. Jareucerinus.com
  2. 2Aquaphor® Healing Ointment 14oz | Multi-Purposeaquaphorus.com
  3. 3DailyMed - AQUAPHOR HEALING- petrolatum ointmentdailymed.nlm.nih.gov
  4. 4Eucerin® Original Range Productseucerinus.com
  5. 5Emollientsnhs.uk
  6. 6Dry skin: Overviewaad.org
  7. 7How to reduce eczema flares with moisturizeraad.org